Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly
• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Cxncpt that is responsible for your information
under this Return & Refund Policy.
• Customer: refers to the company, organization, or person that signs up to use the Service to manage the relationships with your
consumers or service users.
• Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit and use
• Service: refers to the service provided by Cxncpt as described in the relative terms (if available) and on this platform.
• Website: Cxncpt’s site, which can be accessed via this URL: cxncpt.com.
• You: a person or entity that is registered with Cxncpt to use the Services.
Cxncpt is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping
in the first place, the customer has to pay for the shipping in return.
Return & Refund Policy
Thanks for shopping at Cxncpt. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a
rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Cxncpt. We’ll be as brief as our
attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Cxncpt, you agree to the terms
If there’s something wrong with the product you bought, or if you are not happy with it, you will not be able to issue a refund for your
We at Cxncpt commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly
inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory
and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have
to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded
once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same
time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Cxncpt is not liable for
damages that are caused to the items during transit or transportation.
We follow certain policies to ensure transparency, efficiency and quality customer care:
• We DO NOT allow returns on sold products – online or in retail outlets.
• We DO NOT accept returned goods, as we believe that customers should get the best quality products.
• Refunds are NOT given for any purchases made – be they online or in retail store.
• We DO NOT encourage exchanges of our products.
• We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for
For International orders:
• We DO NOT support Exchanges or Returns.
• If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to
process before dispatch.
• Orders already in shipping cannot be returned, canceled or refunded.
• If you face any issues, please contact our Support Team immediately.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, Cxncpt may have to limit the number of products available for
purchase. Trust us, we’re building them as fast as we can. Cxncpt reserves the right to change quantities available for purchase at
any time, even after you place an order. Furthermore, there may be occasions when Cxncpt confirms your order but subsequently
learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Cxncpt will cancel the order
and refund your purchase price in full.
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless
otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound
by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will
discuss any of the issues you are going through with our product.
• Via Email: firstname.lastname@example.org
• Via this Link: https://cxncpt.com/contact/